FAQ’s

What time does the festival open?

The festival opens at 10am on Friday 21st June 2013

When do I have to be off the site?

You MUST be off-site by 12 noon on Monday 24th.

What is your recycling policy?

We request that you take your recycling home with you, and we encourage personal responsibility in this matter.

Can I bring my camper van?

Yes. Camper vans and small caravans can be brought on site but you must purchase a vehicle pass.

Is camping included in the 3 day ticket and weekend price?

YES, if you have a full 3 day festival ticket then camping is included.

Is the Mermaids, Pirates & Pixies Party included in my Saturday/ weekend/ 3 day ticket?

YES.

Can I upgrade my day or weekend ticket?

YES. Upgrades to tickets can be purchased at the festival reception area if required. You can buy online at www.faemagazine.com or call the ticket hotline on 01736 330201

Is camping included in the DAY ticket price?

YES but camping does not give you access to the festival the next day.

Is there security on-site?

YES! We have the Troll Patrol, professional security staff on the site at all times. Tickets will be checked at security check points throughout the festival site by our staff.

Are there facilities for disabled people?

YES, the site is wheelchair friendly, and we have done our best to ensure you will enjoy your experience at our festival

Is there a seperate camping area for disabled people?

YES

Is it ok for me to bring my dog or cat?

YES! We have been able to change our policy regarding bringing dogs to the festival. Dogs must be kept on a lead at all times, and you must clean up after them right away. There is also a list of local boarding kennels and catteries can be found here: www.kennels.co.uk/Cornwall.htm

Do I HAVE to dress up?

No! you do not have to dress up to attend the festival, however many people like to get into the spirit of the event whether it’s just wearing a pair of pixie ears or wings, or an entire outfit.

Is there a car park?

YES, there is an on-site car park, at the fesitval entrance and we encourage you to use it!

Can I park my vehicle with my tent?

Yes but cars must stay in place until the end of the festival. If you plan on leaving the festival (to get provisions for instance) then you must leave you car in the car park.

Do you provide a tent and camping equipment?

NO, you will need to provide your own tents and sleeping bags. Unless you have booked with Hearthworks or the Gypsy Caravans for luxury camping.

Are there showers on site?

YES (faeries like to keep clean!)

Are there flush toilets?

YES (is this heaven or what!)

Is it ok to dress up?

YES!

Is it ok to bring my children?

YES, this is a family friendly festival for adults and children. Under 12′s are free.

Can I play loud music all night long?

NO! the music must finish by 12pm each night, 11pm on Sunday. There is a quite camping area for people who require a quieter night.

Where is the nearest train station?

St Germans train station is the closest station to the festival. Plymouth is the next nearest and also on the main line.

Can I walk to the festival from the train station?

No. It’s best to share a car or take a taxi. The 81c bus goes from Plymouth station to just outside Mount Edgecumbe. Check the directions page for more information.

I have a concession ticket, do I need to prove my status?

YES, if you have a reduced price ticket you will need to provide proof of your status at reception on arrival.

My child is under 12 years old, do I need to provide proof of their age ?

YES, a birth certificate or child benefit form should suffice.

Are the workshops, music and entertainment included in the ticket price?

YES, everything is included except for food, drink and items bought from the faery market areas.